Terms

FirstMate answers missed calls for charter captains and texts those callers back about the call they made. It is only for that: replying to someone who rang the business. It is not for contacting people who have not called, for buying or uploading lists, or for sending anything promotional.

Every text we send is a response to an inbound call, goes only to the number that made that call, and stops as soon as the details are collected or the caller replies STOP. Accounts used to send unsolicited or marketing messages will be closed.

Replies are written by an automated assistant. It gathers trip details only — it does not quote prices, confirm that a date is available, or book anything, and nothing it says is an offer or a confirmation. Bookings, prices and availability are settled by the captain directly.

The service is provided as-is, and message delivery depends on mobile networks we don't control.

How we handle what we collect is set out in the privacy policy.